About Us

From Humble Beginnings

Chad Waldron founded One Click Inc. in 2011. Through quality work and careful attention to our clients’ needs, we have expanded to over 7500 clients. We have earned the status of Certified Google Partner, 3CX Partner, and Intel Technology Gold. We are ranked top 20 of 286 hand-selected service businesses in the Milwaukee area by Expertise.com, based on strict criteria of reputation, credibility, experience, availability, professionalism, and engagement.

Your One-Stop Business Technology Shop

We strive to be your true one-stop technology shop as your IT service provider, and we work to eliminate the “cross-talk” that typically occurs from having several different vendors providing services for each information technology sector. This single, full-service provider philosophy has enabled us to create lasting business relationships based on high-quality work, trust, and integrity. This has set us ahead of our competition and has been a key factor in our growth and success. We take pride in an industry-leading client retention rate earned through dedication, integrity, and service that is truly second to none.

Our One Click Team

Chad Waldron

Chief Executive Officer

In 2011, Chad Waldron founded One Click. With a sharp focus on client and team relationship building, Chad’s goal is to build a business that makes a positive impact on the community.

Rob Baum

Executive VP

Rob has been with One Click since 2013 and prioritizes providing common sense solutions to our clients that align with One Click’s customer-focused philosophy. The teams he manages achieve an average response time to support requests of under 12 minutes.

Bridget Waldron

Executive VP

Bridget joined One Click in 2013 and has led the charge on implementing new cutting-edge methods to ensure One Click stays at the forefront of the digital marketing industry. Bridget and her team have developed a unique approach to providing services that shatter industry average retention rates with a constant focus on communication; ensuring long lasting relationships with our digital marketing clients.

Doreen Waldron

Controller

Doreen has been with One Click since 2013 and has handled customer service and bookkeeping. She has been fundamental in ensuring our clients have an experience that exceeds industry expectations.

David Nimmer

Sr. VoIP Specialist

David has successfully built out One Click’s telecommunications department since 2014. His team delivers a product and service that’s reliable, dependable, and flexible. David thoroughly enjoys saving clients time and money while supporting a platform that offers some of the most robust features in the marketplace.

Steve Pratt

Sr. Marketing Manager

Steve takes an incredibly unique, data driven approach to SEO that provides the results our client’s need. He has been with One Click since 2015 and finds enjoyment in seeing our client’s online visibility and revenue continue to grow as he partners with them on digital marketing campaigns. There’s nothing Steve enjoys more than seeing a business go from page 8 on a Google results page all the way up to #1!

Richard Mudge

Sr. Website Developer & Designer

Rich has been revolutionary in implementing new techniques and best practices on the design side of our website builds. He joined One Click in 2015 and has focused on taking a traditionally expensive product line into a more cost-friendly solution without compromising quality. Regardless of whether your business needs a small website to act as your company calling card or an Enterprise Ecommerce site with advanced functionality – Rich is well-versed and here to help!

Brent Goodson

VP of Sales

Brent takes a zero-compromise approach in providing our clients with the best customer service in the industry. His detail-oriented approach addresses every detail with a standard of uncompromising integrity – ensuring every potential and existing client has a positive experience with One Click. Brent has been with One Click since 2016 and his team views themselves more as technology advisors rather than traditional salespeople. This outlook, combined with top-notch engineering, have yielded a “book of business” that vastly outpaces industry average retention rates.

Kaitlin Silvestri

Website & Graphic Designer

In 2018, Kaitlin joined One Click with the intention of helping clients with their website & graphic design needs. Kaitlin takes pride in making sure the product is of the highest possible quality through her thorough and detail oriented design process.

Dan Mettille

Account Executive

Dan has an extensive background in the telecommunications and internet service provider industry. Dan is exceptional at providing creative solutions to customers telecom and ISP challenges. Dan has been with One Click since 2019.

Kyle Sabel

Sr. IT Specialist

Kyle joined One Click back in 2019. He is passionate about putting proactive solutions in place to effectively manage the IT and Network infrastructure for our clients, with additional focus on ensuring sensitive data is backed up and protected. This approach, paired with exceptional customer service, has helped earn One Click an outstanding reputation and retention rate in the industry.

Doug Williams

Account Executive

Doug’s diverse background and skillset includes IT and Telecommunications support, Sales, Real Estate, and Credit Card Processing. He joined One Click in 2020 to focus on acquiring new accounts for our business. Doug’s proven results are a direct reflection of his dedication to providing logical, ethical recommendations to the businesses he works with.

Jacob Onysio

IT Specialist

Jacob is committed to excellence through continuous learning and operating with integrity. Since joining One Click in 2023, he has shown exceptional growth and remains focused on expanding his expertise as the IT industry evolves. Jacob takes pride in applying this knowledge to deliver outstanding customer service and support to our clients.

Tiffani Goodson

Accounts Receivable Specialist

Tiffani joined One Click in 2023 to handle our Accounts Receivables department. Her background with attention to detail and customer service make her a perfect fit for our team and aligns with One Click’s customer-first philosophy. Tiffani’s goal is to ensure every client can easily and effectively manage their account.

RobertLee Mason

Sr. Account Executive

Robert joined One Click in 2023 as a graduate from the University of Nebraska with a degree in Public Relations and Advertising. He’s utilized this background to take a consultative approach to sales, in turn creating long-term relationships with his customers and providing them with a valuable resource to address their technological needs.

Rachael Wick

Account Executive

Rachael brings a strong background in long-term account management and relationship building within corporate environments. Since joining One Click in 2024, she has been eager to apply this experience to support our clients. Her relationship-first philosophy is a perfect fit with One Click’s core focus on customer retention.

Armando Fernandez Mora

VoIP Specialist

Armando brings experience and a strong background in technical support to the table. He joined One Click in 2024 and possesses multiple degrees from Moraine Park Technical College. Armando ensures our customer first culture remains a top priority and loves taking on new challenges by implementing new features and solutions to telecommunications as the industry continues to evolve. Habla Español!

Eric Miller

SEO Specialist

As a creative marketing strategist, Eric is passionate about amplifying brands’ online presence through innovative SEO strategies. Eric joined One Click in 2025. With a data-driven mindset, he leverages statistical analysis to optimize campaigns, boost search rankings, and drive measurable client success. Specializing in keyword research, technical SEO, and content optimization, Eric crafts tailored solutions that enhance visibility and engagement.